GB Railfreight Ltd

  • Operations Service Delivery Assistant

    Job Locations UK-Suffolk-Felixstowe
    Posted Date 1 week ago(10/7/2018 6:40 AM)
    ID
    2018-1261
    # of Openings
    1
    Category
    Intermodal
  • Overview

    To undertake shift based commercial and operational service delivery activities in a professional and timely manner to ensure smooth running of Intermodal train services at our office located in the Port of Felixstowe.

     

     

    Responsibilities

    Produce TOPS train lists using the TOPS 2000 system for Intermodal train services to / from Felixstowe.

     

    Check the commercial train lists for compliance to loading standards and integrity of container numbers booked for both import and export services.

     

    Interrogate the Port of Felixstowe Scorpio container system to finalise train lists for the Operations and Commercial Staff.

     

    Manage the delivery of export and DGN documentation as directed.

     

    Ensure MSC and inland terminals are provided with train loading lists as directed.

     

    Input export train lists into FDRC Scorpio system and advise Commercial team of any anomalies.

     

    Maintain and distribute daily train log.

     

    Through TOPs monitor and provide real time train running information and highlight any issues of poor performance.

     

    Working in FARGO TOPS and utilising the correct wagon loading diagrams produce and manage box to wagon loading lists for distribution to inland terminals and the Port of Felixstowe

     

    Qualifications

    Experience of working in an office enironment

     

    Ability to piroritise and meet deadlines

     

    Excellent communication skills both verbally and written

     

    Ability to remain calm under pressure

     

    High attention to detail

     

     

    Desired skills:

     

    Knowledge of the Freight industry

     

    GCSE (or equivalent) at Grade C or above in English and Mathematics

     

    Experience gained within a customer service environment

     

     

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