GB Railfreight Ltd

  • Operations Standards Manager

    Job Locations UK-Peterborough
    Posted Date 1 week ago(11/10/2018 11:38 AM)
    # of Openings
    Standards and Training
  • Overview

    Due to rapid growth within the organisation, we are currently seeking an Operations Standards Manager (OSM) to oversee the development and delivery of industry leading assessments and training to meet customer and industry standards, ensuring we eliminate risk to GB Railfreight.


    The OSM will support the Head of Training and Standards in ensuring GBRf’s Operational Compliance regimes are fully compliant with internal, group and railway operational H&S legislation, industry and business standards.


    • Champion the suite of OSM standards in all work activity, providing expert advice and guidance to operations, contract managers and the wider business (where relevant).
    • Work and liaise with external regulatory bodies and agencies (such as Network Rail, RSSB and ORR) to share best practice and ensure GBRf are maintaining up to date information and prepared for any changes in legislation.

    • Deliver training courses and development reviews with the Operations Manager.

    • Introduce innovative training

    • Develop Train Needs Analysis and procedures to meet emerging business needs.

    • Partake in the on-boarding process for new entrants by providing rules training and assessments to all new hires recruited to Train Driving, Operational Management and Groundstaff positions.
    • Maintain Competence of safety critical operational staff in EDS, ensuring rules and regulations are in place pertaining to their grade and the correct paperwork is placed on their competence file.
    • Develop training methods and standards
    • Ensure route and traction knowledge is maintained for the staff in the regions where they have overall responsibility.
    • Ensure that support plans for staff are suitable and sufficient.
    • Rules - Review and update Rules on a 3 yearly cycle
    • Maintain Groundstaff competence in order to asses and provide support with workforce planning.   
    • Download and analyse multiple train data recorder systems.
    • Provide and document clear and constructive feedback on staff members performance.
    • Complete Level 1 and Level 2 incident investigation reports in line with OSM214.

    • Interview with an unbiased and confidential approach to gather the correct facts and information relating to the incident and make fair and consistent recommendations.


    Essential qualifications & Experience

    • PTS
    • Train Driver or Groundstaff experience (dependent on competence of staff you will be responsible for assessing).
    • 7331 Training/ Instructor Qualification
    • Freight Industry Experience
    • Clean safety record
    • Accident and incident investigation experience
    • Clear , thorough and Accurate Report Writing
    • Technical trainer and coaching experience
    • Coaching skills


    • ILM or equivalent Management training
    • Train Operations Liaison Officer (TOLO)
    • Fire and first aid
    • IOSH safety
    • Formal assessor and verifier qualification such as A1/L12, V1 or D132/33
    • 301/302 Coaching and internal Verification (IV) or equivalent.


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