Quality & Assurance Manager

The Quality & Assurance Manager has a key role in supporting the business, by ensuring that GB Railfreight (GBRf) complies with internal, group and industry standards to mitigate risk.

The role holder will be self-motivated to co-ordinate GBRf’s suite of policies, standards and procedures with departments across the business, whilst also managing GBRf’s Document Controller and Lead Auditor, to ensure that the right people receive the right information, and that our agreed policies, standards and procedures are being satisfactorily followed.

Closing date: 19th May - we may close this vacancy early if a suitable candidate is found so we encourage you to apply as soon as possible

• Work with cross-business departments to ensure that supporting documentation for GBRf activities is relevant, accurate and current.
• Ensure that GBRf’s policies, standards and procedures are reviewed on schedule and distributed to those that need to receive them.
• Assist with the development of Procedural Frameworks that enable GBRf to respond quickly and dynamically to business opportunities, whilst maintaining compliance with internal policies & standards.
• Co-ordinate and lead GBRf’s Standards Review Group (SRG), where cross-business documents are reviewed by the Professional Heads.
• Provide input into GBRf’s Executive Safety Group (ESG), and attend where required.
• Manage GBRf’s Document Controller and Lead Auditor.
• Drive continuous improvement across policies, standards, procedures, document control and audit assurance activities.

Essential

• Excellent organisational skills.
• Strong interpersonal skills.
• Document management experience.
• Ability to accurately record and present information.
• Ability to prepare and deliver presentations.
• Ability to manage time effectively and prioritise key deliverables.
• Experience of planning and delivering Management System Audits.
• Experience as a Line Manager, Supervisor or Team Leader.

Desirable

• ISO9001/14001/45001 Lead Auditor Qualification(s)
• Institute of Safety and Health (IOSH) or National Examination Board in Occupational Safety and Health (NEBOSH).
• Experience of working to Railway Standards.

Personal Profile

• Flexible attitude to working hours.
• Strong time management skills to ensure timely delivery of tasks.
• High attention to detail.
• Passion for continuous improvement principle.
• Good communication skills both verbally and written.

Our Values

Professionalism – Safety and security is paramount in our business, and we feel that this embodies the foundation of a high achieving safety culture

Support – We look after our people and they in turn are encouraged to look after each other

Communication – The transparency of our is business is valued by our colleagues and customers

Trust and Empowerment – We believe that openness and honesty make for the best relationship because it leads to trust and confidence

Enjoyment – Taking pleasure in coming to work at GBRf is actively encouraged right from the top

At GB Railfreight we recognise that having a more diverse range of people leads to greater innovation. We want to create a diverse workforce and encourage applications from people of all backgrounds with the aim to have a workforce representative of wider society. We champion diversity, inclusion and wellbeing and aim to create a workplace in line with our values.